![]() ![]() If you still have problems with connecting to the SFTP server, please create a ticket. Also, ensure you are using your game panel password. Next, from the protocol dropdown select SFTP SSH File Transfer Protocol. Please ensure you have set the protocol to SFTP and not FTP. With the Site Manager open click on New Site to give your site a name. A message box will appear asking your permission to convert the file into ppk format. Edit (Preferences) > Settings > Connection > SFTP, Click 'Add key file. If you have installed the FileZilla client program correctly and logged in with the right details from the guide, you should succeed. Just check: Connect to Amazon EC2 file directory using FileZilla and SFTP, Video Tutorial.
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